ISC Suspension warranties its products to the original purchaser against defects in workmanship and material.
The warranty is limited to North America only. Professional installation is recommended with all products to avoid improper handling and/or installation. ISC does not warranty damages caused by improper installation
All ISC Suspension coilovers are covered by a Limited Lifetime Warranty that is available to the original purchaser only (non-transferable). Our Limited Lifetime Warranty covers bolt-on components such as bottom mounts, top hats, camber plates, collars, spring perches and springs.
Shock bodies (also commonly referred to as shafts, dampers and struts) and their internals such as seals and fluids are covered for 2 years from the original purchase date.
Non-coilover related ISC Suspension products, with the exception of ISC coilover covers, are covered by a limited 5 year warranty. ISC coilover covers have a 1 year warranty.
Pillowball mounts are covered for a 2 year period whether it may be on a coilover or on an adjustable arm.
ISC is not held liable for seizing of any threaded parts and worn / rusted finishes. As the responsibility of the end user, we HIGHLY recommend anti seize, coilover covers, and regularly inspecting parts for wear.
Shipping for all claims is the responsibility of the end user.
In order to more accurately find a fault, ISC may request an item be sent in for inspection before a claim is deemed warrantable, or offer a replacement at full cost until the item in question is sent back in for a refund once it is deemed faulty. If no fault is found, there will be no credit given.
In order to register your product with ISC Suspension, please fill out the form at the bottom of this page
We are willing to help any customer and are available from 9-5 EST to answer any warranty questions that you may have. Please call (603) 715-9078, or email [email protected]
ISC Suspension has the right to deny any claim at our own discretion
Definition of parts:
ISC Suspension Bolt-on Components: lower/bottom mounts, locking collars, spring seats, spring gaskets, top hats/camber plates and hardware such as studs & bolts. All hard parts have a limited lifetime warranty.
ISC Suspension Shafts and Internals: thrust bearings, pillow balls, jetting assemblies, shaft seals & o-rings and o-rings seals, piston shafts, shock absorber internals, oil & fluid and shock absorber gas leaks. All consumables carry a 2 year limited warranty.
ISC Suspension’s Limited Lifetime Warranty DOES NOT apply to the following:
- Any products not purchased through an authorized ISC Suspension dealer. Dealer List can be found here: ISC Suspension Dealers. Unauthorized Dealers can be found here: Unauthorized ISC Dealers.
- Any products that show abuse, improper installation or collision.
- Any products that have been altered in any way.
- Seized collars. To avoid this, ISC Suspension recommends using anti-seize on all collars/threaded areas of the shaft or by purchasing ISC Coilover Covers to protect the shafts from the elements.
- Coilovers purchased below ISC Suspension’s MAP policy will not be warrantied.
***ISC Suspension has the right to authorize or deny a warranty claim for any reason***
Please fill out this form for all Warranty Claims
ISC Suspension Warranty Claim Form
This form is a Microsoft word document, please download it and fill out all sections. Please include photos of the issue in your warranty claim e-mail. E-mails that are sent without photos will not be accepted until photos are received.
All ISC Suspension coilovers and products are for off road use or Motorsport use only and cannot be installed on vehicles that will be driven on public roads or highways. This can result in injury or may not comply with your locations regulations for public roadway usage. ISC is not responsible for miss use, tampering with or damages caused by or resulting from our product. Failure to comply may result in voided warranties. Professional installation is mandatory and products that are not installed properly will not be warrantied.
Register Your ISC Product for Warranty Here:
Please fill out the below fields to complete registration of your ISC product. ISC products not registered will not be eligible for ISC’s Limited Lifetime Warranty or any other warranty that ISC Suspension offers. If this is not filled out within 30 days of receiving your product then you will not be eligible for a warranty.
If you have questions, please contact ISC Suspension at 603-715-9078 or email [email protected].