New for 2019 we are proud to announce our Limited Lifetime Warranty on all ISC coilovers!!!
We are willing to help any customer and are available from 9-5 EST to answer any warranty questions that you may have. Please read below for our official warranty policy.
ISC Suspension warranties its products to the original purchaser against defects in workmanship and material.
All ISC Suspension coilovers are covered by a Limited Lifetime Warranty that is available to the original purchaser only (non-transferable).
All other ISC Suspension products, with the exception of ISC coilover covers, are covered by a limited 5 year warranty. ISC coilover covers have a 1 year warranty.
The Warranty is limited to North America only. Professional installation is required with all products to avoid improper handling and/or installation. Our Limited Lifetime Warranty covers bolt-on components such as bottom mounts, top hats, camber plates and shock bodies.
Shafts and internals such as seals, fluids, pillow ball mounts and leaking shocks are covered for 2 years from the original purchase date. Parts and REBUILD labor are covered under the warranty but shipping is not covered.
Products MUST BE REGISTERED or else this warranty will not be valid and will fall under a 1 year limited warranty ONLY.
In order to register your product with ISC Suspension, please send your original invoice from an authorized ISC dealer to firstname.lastname@example.org.
Definition of parts:
ISC Suspension Bolt-on Components: lower/bottom mounts, locking collars, spring seats, spring gaskets, top hats/camber plates and hardware such as studs & bolts. All hard parts have a limited lifetime warranty.
ISC Suspension Shafts and Internals: thrust bearings, pillow balls, jetting assemblies, shaft seals & o-rings and o-rings seals, piston shafts, shock absorber internals, oil & fluid and shock absorber gas leaks. All consumables carry a 2 year limited warranty.
ISC Suspension’s Limited Lifetime Warranty DOES NOT apply to the following:
- Any products not purchased through an authorized ISC Suspension dealer. Dealer List can be found here: ISC Suspension Dealers. Unauthorized Dealers can be found here: Unauthorized ISC Dealers.
- Any products that show abuse, improper installation or collision.
- Any products that have been altered in any way.
- Seized collars. To avoid this, ISC Suspension recommends using anti-seize on all collars/threaded areas of the shaft or by purchasing ISC Coilover Covers to protect the shafts from the elements.
- Coilovers purchased below ISC Suspension’s MAP policy will not be warrantied.
***ISC Suspension has the right to authorize or deny a warranty claim for any reason***
Please fill out this form for all Warranty Claims
This form is a Microsoft word document, please download it and fill out all sections. Please include photos of the issue in your warranty claim e-mail. E-mails that are sent without photos will not be accepted until photos are received.
All ISC Suspension coilovers and products are for off road use or Motorsport use only and cannot be installed on vehicles that will be driven on public roads or highways. This can result in injury or may not comply with your locations regulations for public roadway usage. ISC is not responsible for miss use, tampering with or damages caused by or resulting from our product. Failure to comply may result in voided warranties. Professional installation is mandatory and products that are not installed properly will not be warrantied.
Register Your ISC Product for Warranty Here:
Please fill out the below fields to complete registration of your ISC product. ISC products not registered will not be eligible for ISC’s Limited Lifetime Warranty or any other warranty that ISC Suspension offers. If this is not filled out within 30 days of receiving your product then you will not be eligible for a warranty.
If you have questions, please contact ISC Suspension at 603-715-9078 or email email@example.com.