We offer a 5 year warranty policy on all of our products. We are willing to help any customer, and are available from 9-5 EST to answer any warranty questions that you may have. Please read below for our official warranty policy.
ISC Suspension warranties its products to the original purchaser against defects in workmanship and material.
All ISC Suspension products with the exception of Brakes and Coilover Covers are covered by a limited 5 year warranty that is NON-TRANSFERABLE. The Warranty is limited to the United States and Canada. Professional installation is required with all products to avoid improper handling and or installation. This limited warranty covers Bolt-on components such as bottom mounts, top hats, camber plates, and shock bodies. It also covers shafts and internals such as seals, fluids, pillow ball mounts, and leaking shocks 2 years from the purchase date. Parts and REBUILD labor are covered under the warranty however shipping is not covered. Products MUST BE REGISTERED or else this warranty will not be valid, and will fall under a 1 year limited warranty.
ISC Suspension Bolt-on Components: Lower Mounts, Locking Collars, Spring Seats, Spring Gaskets, Top Hats/Camber Plates, and hardware such as studs and bolts. All Hard Parts have a 5 year limited warranty.
ISC Suspension Shafts and Internals: Thrust Bearings, Pillow Balls, Jetting Assemblies, Shaft Seals and O-Rings and O-Rings Seals, Piston Shafts, Shock Absorber Internals; Oil and Fluid & Shock Absorber Gas Leaks. All Consumables carry a 2 year limited warranty.
ISC Suspension’s 5 year Limited Warranty DOES NOT apply to the following:
- Any products not purchased through an authorized ISC Suspension dealer. Dealer List can be found here: ISC Suspension Dealers Unauthorized Dealers can be found here: Unauthorized ISC Dealers
- Any products that show abuse, improper installation, or collision.
- Any products that have been altered in any way.
- Seized Collars, To avoid this ISC Suspension recommends using anti-seize on all collars to avoid this or by purchasing ISC Brand Coilover Covers to protect the shafts from the elements.
- Coilovers purchased from dealers below ISC Suspension’s MAP policy will not be warrantied.
Please fill out this form for all Warranty Claims
This form is a Microsoft word document, please download it and fill out all sections. Please include photos of the issue in your warranty claim e-mail. E-mails that are sent without photos will not be accepted until photos are received.
All ISC Suspension coilovers and products are for off road use or Motorsport use only and cannot be installed on vehicles that will be driven on public roads or highways, this can result in injury or may not comply with your locations regulations for public roadway usage. ISC is not responsible for miss use, tampering with or damages caused by or resulting from our product. Failure to comply may result in voided warranties. Professional installation is mandatory, and products that are not installed properly will not be warrantied.
Register Your ISC Product for Warranty Here:
Please fill out the below fields to complete registration of your ISC product. ISC Products not registered will not be eligible for ISC’s 5 year warranty. If this is not filled out within 30 days of receiving your product then you will not be eligible for a 5yr warranty. If you have questions please contact ISC Suspension at 603-715-9078